Intelligence Quotient – based on cognitive abilities – is not the only skill that is required in our ever changing workplace. Today, it requires a different kind of smartness to be more effective and competent at the work place.

In recent times, a premium is placed on Emotional Intelligence (EI). Since, working with people and alongside people has been recognized as the skill that transforms the workplace to be more effective, productive and affective.

What is emotional intelligence? Emotional Intelligence (EI) is described as an ability, capacity, or skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups.To this, Peter Salovey and John D. Mayer (1990) have added an important dimension: ” to use this information to guide one’s thinking and actions.”

EI is a new area of psychological research and not suprisingly, the definitions are constantly changing. However, what hasn’t changed is the acknowledgement that emotions affect the outcome at the workplace and therefore, there is a need for Emotional Intelligence at the workplace.